IT Support Engineer

As an IT Support Engineer, you will be the first point of contact and will deal with a wide variety of IT related questions and user problems.

You identify and analyze problems and solve them where possible. For more complex problems you take the initiative to involve a colleague from the Network Operations Center team.

In addition to answering questions, you are involved in various IT-related projects and perform scheduled hardware and software installations.

You ensure correct administrative processing and follow-up in the ticketing system.

Who are we looking for?

You have a bachelor’s or equivalent degree in ICT or the necessary experience.
A good knowledge of French and Dutch or English.
You have at least 2 years of experience in the field of Clients and Servers.
You have a basic knowledge of network infrastructure (DNS, DHCP, TCP/IP).
VMWARE and/or HYPER -V knowledge is a plus.
You are familiar with the installation, configuration and inventory of IT hardware and software.
Like us, you have a passion for IT!
You have an eagerness to learn every day and stay on top of the latest developments in your field of expertise.
You have strong communication skills, are customer-oriented and enjoy working in a team.
You are stress resistant and flexible.
You possess a driver’s license, category B
Wat are we offering?

A flexible work environment. You will mainly work at our customers’ locations within the region of Brussel-Antwerp and our office in Mortsel (Antwerp).
For this position, we offer an attractive salary complemented by an extensive package of fringe benefits: Company car, cell phone, laptop, meal vouchers, eco vouchers and hospitalization insurance.
Room for your own development through education, training and obtaining certificates.
An open and friendly atmosphere and a team of top professional colleagues.